Privacy Policy

We respect your privacy and design Nnekkie with logical data isolation and strict access controls.

Data we process

• Account data: email, role (institution, agent, student), and institution association.
• Platform data: housing listings, bookings, messages, and audit logs.
• Payment data: handled by Stripe; we store tokens/IDs, not full card details.

Why we process data

• Operate institution portals and role-based dashboards.
• Facilitate payments/payouts via Stripe Connect.
• Security, fraud monitoring, and performance.

Sharing

• Stripe for payments and payouts.
• Vendors essential to run the service (hosting, analytics, email) under appropriate agreements.

Data isolation

Data belonging to different institutions is separated and access is restricted to authorized users only.

Retention

We retain data as needed for legal, accounting, and operational purposes. Stripe retains payment records per its policies.

Your choices

• Update your account data in your profile.
• Request deletion where legally permissible (note: booking/payout records may be retained as required by law).

Security

HTTPS everywhere, role-based access controls, and secure payment processing via Stripe.

Contact

Email: support@nnekkie.com